Lost Report App: How you get back Your loss of documents or certificates

Telangana: Hyderabad City Police launched a mobile App called ‘Hyderabad City Police – Lost Report’ to facilitate the citizens in registering their complaints of loss of documents through mobile phones and getting a police report acknowledging about it on the gadget.

The initiative will help citizens avoid hassles of going to the police stations or Mee-Seva centres and obtaining the certificate. “The time period has been brought down to 72 hours from a week. Moreover, we are not collecting any charges for issuing the ‘lost report’. But the complainant has to have an Aadhaar card as we will crosscheck his details with the database,” said Police Commissioner M. Mahender Reddy said.

Apart from applying for fresh documents people can also use the certificate for claiming insurance from companies, he said. Citizens can download the application on their phones and register themselves. After registration people can file the report with the police through the mobile phones.

Additional DCP (Crimes) Detective Department, who is the nodal officer for the project, will receive the complaints and after verification of the complaint, will approve or reject the report.

“A digital signed report will be sent through the application and also emailed to the complainant. The report will carry a photograph of the complainant to enable officials of department concerned to tally it with the police database,” the official said.

People can report complaint of loss of documents and property which otherwise do not require registration of an FIR. Loss of Aadhaar card, bank pass book, bank cheque books, bond certificates, camera, cell phones, ID cards of college, school, government and private sectors, vehicle fitness certificate, educational certificates, I-pads and laptops are amongst the things for which reports can be filed.

A few government departments have already come forward to become user departments of the project. The police are issuing a login ID to every department so that they can verify the genuity of the ‘loss certificate’.

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